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I'm one of a team of Information and Referral volunteers working at the Seniors Resource Centre of Kitsilano Neighbourhood House. I am writing to you today to tell you how very much we appreciate the invaluable job you do publishing the online Seniors Housing Directory. We have it bookmarked in our Internet browser and frequently turn to it when helping our seniors. Our records show that of all the queries we handle, the most common are about housing. Yet given how important this issue is seniors, it is difficult it to find a good directory. We have searched thoroughly, and although there are a few other lists around, they all pale in comparison to yours--none is as comprehensive, as well organized, as accessible, and as up-to-date. I myself am a librarian, and have worked in Information and Referral Centres for over ten years. I am well aware of how much work it takes to compile a list like this. We at the Seniors Resources Centre would like to assure you that you are providing an important and valuable resource to the seniors of Vancouver, and to express our appreciation to you for maintaining it.

With sincere thanks,
Arlene Higgs
Info and Referral Volunter, Seniors Resource Centre
Kitsilano Neighborhood House